| Contact Information: |
|
| All inquires can be
directed to customer service: |
| |
Address: |
Skylightstore.com, an Accent Building Products Company
46 Gettysburg Street
P.O. Box 310
Arendtsville, Pa 17303 |
| |
|
|
| |
Phone: |
800-237-7470
717-677-7308 |
| |
|
|
| |
Fax: |
717-677-7960 |
| |
|
|
| |
Email: |
info@accentbuildingproducts.com |
| |
|
|
| |
Hours: |
Monday - Friday:
8am - 5pm EST |
|
| |
|
| Unfortunately,
Skylightstore.com is unable to deliver products to APO/FPO
addresses since they are unable to accept drop shipments (i.e. delivery
from UPS, FedEx, and common carriers) |
| |
|
| We make every effort
possible to ensure that you receive your order without damage, however
on occasion there are conditions beyond our control that will cause
damage during the shipment process. If the item(s) that you
purchased become damaged during shipment please document with the
freight company upon delivery and notify us immediately by calling
800-237-7470. |
| |
|
| Sales tax will only
be applied if you reside within Pennsylvania (6%), Maryland (6%),
New Jersey (7%) or West Virginia (6%). Sales tax will be calculated
during the checkout process. |
| |
| |
|
Skylightstore.com is a subsidiary of Accent Building
Products; a leading direct distributor of home building products.
We ship anywhere within the 48 continental United States.
Accent Building Products is a subsidiary of APM Inc., a building
material supply company founded in 1963 and located in Adams County,
Pennsylvania. Our internet endeavors began in 1998 when
the vision of selling building products online began. Until
2007 we operated under the business name of APM Direct, now we
are doing business as Accent Building Products. Our goal is to offer
the highest quality building products at great prices and save
you time and energy by delivering directly to your front door.
With the goal of being a customer-friendly
and service-conscious company we are pleased to mention that we
are members of the Gettysburg-Adams
County Area Chamber of Commerce. |
| |
|
|
| Shipping Information:
|
|
Deliveries in the 48 continental United States only.
Skylights and accessories are shipped via UPS, FedEx, or common carrier.
|
|
| You may return most
items purchased from Skylightstore.com for partial refund
within 30 days from the purchase date. The following terms
will apply: |
- All returns are subject to a non-negotiable 30%
restocking fee.
- Custom items
are non-returnable.
- All returns must have an RGA
number. Contact customer
service to obtain. 800-237-7470
- Returned item(s) must be in resellable condition
in the original carton.
- Returned item(s) must be received within
14 days from authorized return date.
- All returns must be shipped, freight prepaid.
|
|
| Skylightstore.com
encourages you to review all orders carefully. Custom items cannot be changed, modified or canceled once in production. No returns for custom items. |
|
| |
|
| We get this question all of the time. Learn more here. |
| |
|
| We accept Visa and
Mastercard (credit & debit), American Express and Discover.
Please be aware that on occasions your credit card may decline
not because your funds are unavailable but because your issuing
bank has set daily limitations on transactions. This
is for your protection. If this occurs it may be necessary
for you to call your bank or credit card company to authorize a
transaction, or we can process your payment over several days.
You may also mail a check with your order. Simply print out
the order and mail along with your check to the address above.
We will not be able to process your order until we receive your
check and your check clears the bank. To expedite this process,
we suggest cashier's check or money order. |
| |
|
FREE SHIPPING ON SKYLIGHTS AND ACCESSORIES!
